Salesforce announced the new Slack GPT, a new colloquial AI experience natively integrated into Slack which helps users to understand how work gets done. Salesforce Slack GPT provides the ability Use language models, generative AI app connections, and the ability to access safe customer data insights via the Customer 360 and Data Cloud.
Now Slack brings new AI into the user experience to help their customers to learn quickly, work smarter, and for better communication. With this new launch, now customers are capable of building a no-code workflow by inserting AI actions with easy prompts at every step and making it easy for anyone to deploy AI automation. Users can also integrate a large module (LLM) easily and securely from companies like anthropic and OpenAI.
How Slack GPT Helps the Users?
In this March 2023, Salesforce first brings the new Einstein GPT – generative AI, this thing includes functionality:
- The ability to auto-generate prospect emails by using CRM data.
- Provides Einstein bots which automates lead conversion.
- Transcription AI analysis in multiple languages.
Finally Einstein GPT a generative AI created by Salesforce is also being adapted with Slack, as Einstein GPT able to access live customers. Rob Seaman, leader of the product team of Slack, openly said that there are now three LLM capabilities in Slack.
- Introduction of Einstein GPT in Salesforce LLM into Slack.
- Slack GPT, It includes integrated Slack tools that use LLM for tasks like text authoring, message drafting, and summarization.
- It’s an AI-ready platform which is designed with OpenAI, based on the ChatGPT that brings access to the users to build workflow that makes calls out to any LLM of their choice.
Summarise Conversation: One click message open feature, or asking Slack GPT to join the huddle and also provide the instant summary at the poiFew feature are also there which are mentioned below.
Make Communication Easy: The assistance of this new AI built contextually into Slack message composer and the user is capable to easily distil the content with help of this AI.
Build Custom Integration: Customers can easily set-up their own custom integration which taps into the intelligence by leading LLMS.
Let’s Wrap
In this write-up, we covered the latest announcement of Salesforce, after the Einstein GPT now, Salesforce is coming with the new Slack GPT for the Slack users to make their work hassle-free by providing some new features. Read the article till the end for the proper information regarding Salesforce Slack GPT.
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